PrivacyPolicy

Privacy Policy for Benmed Technologies Limited

Effective Date: Monday, February 10th 2025

1. Introduction

Benmed Technologies Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal and sensitive data when you use our apps, including the Recovrly app (com.easyfrca.cushrehab), and any related services provided by us.

2. Data Collection

We collect only the data necessary to authorize app usage and ensure full functionality. The types of data we collect include:

• Email Address: Used for app login and account management.

• User-Generated Data: Such as logbook entries and other content you provide within the app.

• Health Data:

The Recovrly app collects basic health data including:

• Resting Heart Rate

• Step Count

• Sleep Duration

This health information is used to provide you with insights into your wellness and to enhance the app’s functionality.

3. How We Collect Data

Data is collected directly through your interactions with our app. All data is transmitted securely and stored on encrypted servers in the United Kingdom. For health data:

• Encryption: Sensitive health data is encrypted both on your device and during storage.

• Storage: Health data is stored using Firebase Firestore with robust security measures.

4. Use of Data

We use the data we collect to:

• Provide and Improve Services: Enable features such as updating, editing, deleting, and exporting logbook cases.

• Enhance Health Insights: Process and display your health data to help you monitor your well-being.

• Respond to Requests: Send product information or support on request.

We do not use your personal data for direct marketing unless you have explicitly opted in.

5. Health Data Collection and Handling

The Recovrly app collects basic health data (resting heart rate, step count, sleep duration) to help you track your health. This data is:

• Collected with Consent: You are informed and provide permission for health data collection.

• Securely Handled: Encrypted in transit and at rest using industry-standard security protocols.

• Used Exclusively for App Functionality: We use your health data solely to enhance the app’s features and provide personalized insights.

We do not share your health data with third parties except as necessary for service provision or as required by law.

6. Data Sharing and Disclosure

We do not sell or share your personal or sensitive data with any third parties, except in the following circumstances:

• Service Providers: With trusted third parties (e.g., Firebase) who assist in operating our app, under strict confidentiality and security agreements.

• Legal Requirements: If required to do so by law or to comply with legal processes.

7. Data Security

We implement robust security measures to protect your data, including:

• Encryption: Data is encrypted both in transit and at rest.

• Secure Storage: Data is stored on secure, encrypted servers located in the UK.

• Authentication: Secure user authentication minimizes unauthorized access.

8. Data Retention and Deletion

• Retention: We retain your data for as long as it is necessary to provide you with our services or to comply with legal obligations.

• Deletion: You may request the deletion or correction of your personal data at any time. Requests will be handled in accordance with applicable data protection laws.

9. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request details of the personal data we hold about you.

• Correction: Request corrections to any inaccuracies in your personal data.

• Deletion: Request the deletion of your personal data if there is no legitimate reason for its continued retention.

• Restriction: Request that we restrict or stop processing your personal data where appropriate.

• Data Portability: Request the transfer of your personal data to another party.

If you wish to exercise any of these rights, please contact us using the details provided below. We may ask for proof of your identity before processing your request.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

• Email: ben@benmed.org

You also have the right to file a complaint with the relevant supervisory authority (for example, the Information Commissioner’s Office) if you are not satisfied with our response.

11. Changes to This Privacy Policy

We review and update this Privacy Policy regularly. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Consent

By using our apps, you consent to the collection, processing, and storage of your personal and sensitive data as described in this Privacy Policy.

Brief Summary

• Health Data Disclosure: The updated policy now explicitly states that the Recovrly app collects basic health data (resting heart rate, step count, sleep duration) and details how this data is securely handled.

• Data Usage and Security: We clarified the purposes for data collection, storage, and use, emphasizing secure practices.

• User Rights and Retention: Clear information has been provided regarding your rights to access, correct, or delete your data, and how long we retain data.

• Compliance: This policy is designed to meet Google Play’s requirements by ensuring transparency in data collection, secure data handling, and clear user communication.